Privacy Policy

Privacy Policy for DroneFTP

Effective Date: 12-30-2024

At DroneFTP, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our drone data processing services ("Services").

By accessing or using our website, platform, or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined in this Privacy Policy, please do not use our Services.

We collect different types of information when you use our website and Services:

Personal information refers to any data that can identify you as an individual. This may include:

• Account Information: Your name, email address, phone number, and billing information when you create an account or subscribe to our Services.
• Communication Data: Any communication you send to us, including support inquiries, feedback, or questions.

As part of our drone data processing services, you may upload images, videos, GPS data, flight logs, and other files (collectively, "Drone Data"). This data is processed as part of our Services and is used to provide you with the features and tools you have requested.

We automatically collect data about how you interact with our website and Services. This may include:

• IP address
• Browser type
• Device information
• Referring/exit pages
• Date and time of visits
• Pages visited on our website
• User activity on the platform

We collect this information through the use of cookies and similar technologies. For more information on our use of cookies, see the "Cookies" section below.

We use your personal information and data for the following purposes:

• To provide Services: We process your personal and drone data to provide, operate, and maintain our Services, including file storage, data analysis, and other related services.
• Account management: To manage your account, process payments, and communicate with you regarding your account, Services, and transactions.
• Customer support: To respond to inquiries, resolve issues, and provide customer support.
• Improvement of Services: To analyze usage data and improve the functionality, performance, and user experience of our website and Services.
• Compliance with legal obligations: To comply with applicable laws, regulations, and legal requests, and protect our legal rights.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, or contractors who perform functions on our behalf, such as payment processing, data hosting, or technical support. These third parties are contractually obligated to maintain the confidentiality and security of your information.
• Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or abuse.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your information.

We retain your personal information and Drone Data for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request that your data be removed, please contact us at jesse@waypointllc.com.

We take reasonable measures to protect your personal information and Drone Data from unauthorized access, use, or disclosure. These measures include the use of encryption technologies, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies (such as web beacons) to track activity on our website and improve your user experience. Cookies are small data files that are stored on your device.

You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website or Services.

For more information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us at jesse@waypointllc.com.

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information from our systems.

If you are accessing our Services from outside the United States or the European Union, please note that your data may be transferred to and stored on servers located in the United States or other countries. By using our Services, you consent to the transfer of your data to these locations.

DroneFTP reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

DroneFTP Support Team
Email: jesse@waypointllc.com